Support

The fastest way to reach the PharmaTarget team is by email:

support@pharmatarget.app

We aim to respond within 1–2 business days. To help us help you faster, please include:

• The email address associated with your account
• Your device model and OS version (e.g. iPhone 15, iOS 18.2)
• The app version (Settings > About)
• A clear description of the issue and steps to reproduce it
• Screenshots or screen recordings, if relevant

• Account & sign-in: trouble logging in, resetting your password, or signing in with Apple.
• Subscriptions & billing: questions about your plan, renewals, refunds, or restoring purchases.
• Study content: reporting errors in questions, lessons, flashcards, or AI-generated material.
• Community: reporting inappropriate content or appealing a moderation decision.
• Data & privacy: requesting access to or deletion of your account data.

You can delete your account directly from the app under Settings > Account > Delete Account, or by emailing us at the address above from your account email. Deletion removes your profile, community posts, and personal progress within 30 days.

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• Community Guidelines